Solar FAQs

General Questions

  • How do solar panels work?

    Solar panels convert sunlight into electricity using photovoltaic (PV) cells. These cells generate direct current (DC) electricity, which is then converted to alternating current (AC) through an inverter, making it usable for your home​​.

  • Do solar panels work when it's cloudy or at night?

    Solar panels need sunlight to produce power; they generate less electricity on cloudy days and none at night. However, modern panels are more efficient than ever at producing energy even on low light or cloudy days. 

  • Will I still receive an electric bill if I have solar panels?

    In most cases you will still be tied to the grid. This means you will still recieve a bill from your power provider. However, solar panels can significantly reduce the energy usage component of your bill, potentially to zero, depending on your system's size and your energy usage​​. 

  • Can solar panels operate during a blackout?

    If your system is connected to the grid and does not have a specific type of inverter with battery backup, it will shut down during a blackout for safety reasons​​.

  • How much maintenance do solar panels require?

    Solar panels require little to no maintenance over their operational life, which can extend 25 to 35 years. However periodic cleaning can maximize the production of your system,  but generally, little upkeep is required​​.



  • What are the incentives for installing solar panels?

    There are a range of municipal level incentives as well as the Canada-wide 'Canada Greener Homes Loan' which offers up to $40,000, 10-year interest-free loan for solar installations. 


    We will ensure you recieve every applicable benefit from these programs. 



  • Can solar panels increase the value of my home?

    Studies indicate that installing solar panels increases your property value by at least the value of the system, and make your home more attractive to potential buyers.

  • How long do solar panels last?

    Solar panels are designed to last for about 25 to 40 years, depending on the quality and the manufacturer. They are generally very durable and designed to withstand environmental factors​​. Even after 25 years, most modern panels still produce at least 85% efficiency, meaning degradation is very low. 

Financing & Loans

  • What's the best financing option for solar in Canada?

    The Canada Greener Homes Loan offers a 0% interest 10 year loan for your home solar installation and other eligible retrofits, for qualified homeowners, up to $40,000 (OAC).

  • How do I qualify for solar financing in Canada?

    To qualify for solar financing, you typically need a good credit score and a steady income. Lenders will assess your ability to repay the loan or lease based on these factors. It's advisable to shop around and compare different financing options to find the best terms and interest rates that suit your financial situation.

  • How long does it take to pay off a solar loan?

    The term for paying off a solar loan in Canada can vary, typically ranging from 5 to 20 years. The length of the loan term will affect your monthly payments and the total cost of the loan. Longer terms result in lower monthly payments but may incur more interest over time, whereas shorter terms have higher monthly payments but save on interest costs.

  • What if I move to a new home and still have a loan?

    If you have a solar loan, you can usually transfer the loan to the new homeowner, provided they meet the lender's credit requirements. For leases and PPAs, many companies offer options to transfer the agreement to the new homeowner or to buy out the remainder of the contract. It's essential to check the terms of your financing agreement to understand the options available.

  • What are the benefits of paying cash for a solar system?

    Paying cash for a solar system offers numerous advantages, including immediate ownership, which allows you to take full advantage of any available government incentives, tax credits, and rebates. Without the burden of interest payments, the overall cost of the system is reduced, leading to greater long-term savings. Additionally, owning the system outright can increase your home's value and make it more appealing to potential buyers. By avoiding monthly loan or lease payments, you can maximize your monthly savings from reduced energy bills and enjoy the peace of mind that comes with having no ongoing financial commitments related to the system.

  • Does solar financing impact my home’s resale value?

    Solar financing can positively affect your home's resale value, though the impact depends on the type of financing you choose. If you financed the solar system with a loan and have paid it off, or paid cash, the system becomes an asset that can enhance your home's value and appeal to buyers interested in lower energy costs. In the case of leased systems or power purchase agreements (PPAs), the new homeowner typically assumes the existing contract, which can be attractive to environmentally-conscious buyers or those looking to save on energy bills. It's crucial to ensure potential buyers are aware of and agreeable to taking over the existing agreement to facilitate a smooth transition.

Batteries & Storage

  • What types of solar batteries are available?

    Lithium-ion batteries are preferred for residential use due to their efficiency and longer lifespan​​​​.

  • How do I choose the right battery size for my system?

    The right battery size depends on your energy usage and the solar production of your system. A detailed analysis of your daily power consumption and solar output will help determine the appropriate battery capacity​​.

  • Can I add storage to an existing solar system?

    Yes, you can add storage to an existing solar system. This usually involves integrating a compatible battery and possibly upgrading your inverter or adding a battery management system​​.

  • What is the lifespan of solar batteries?

    The lifespan of solar batteries typically ranges from 5 to 15 years, depending on the type of battery and how it is used. Lithium-ion batteries tend to have a longer lifespan compared to other types​​​​.

  • Are there maintenance requirements for solar batteries?

    Solar batteries generally require minimal maintenance. However, ensuring they are installed in a location that avoids extreme temperatures can help extend their lifespan​​.

  • What are the benefits of adding battery storage?

    Solar batteries generally require minimal maintenance. However, ensuring they are installed in a location that avoids extreme temperatures can help extend their lifespan​​.

  • How do solar batteries work during a power outage?

    During a power outage, a properly configured solar battery system can continue to supply power, making it a reliable backup power source​​.

  • What to consider about the environmental impact?

    While solar batteries offer a sustainable energy solution by storing renewable energy, the manufacturing and disposal of batteries involve environmental considerations, such as the ethical sourcing of materials and proper recycling practices​​.

Roof Replacement

  • Should I replace my roof before installing solar panels?

    Generally, if your roof is near the end of its life, it may be wise to replace it before installing solar panels. This avoids the additional cost and hassle of having to remove and reinstall the panels when the roof needs replacement soon after installation​​​​.

  • How do I know if my roof needs to be replaced?

    Assess the age and condition of your roof. Roofs less than 10 years old in good condition usually do not need to be replaced. If your roof is between 10 to 20 years old, it might require an inspection to determine its condition. Roofs older than 20 years are likely to need replacement​​.

  • What are the financial benefits of replacing my roof when installing solar panels?

    Installing a new roof and solar panels simultaneously can often lead to financial savings. Many solar and roofing companies offer discounts for dual installations, and you can also capitalize on solar incentives and rebates​​.

  • What are the risks of not replacing an old roof before solar installation?

    Installing solar panels on an old or damaged roof can lead to higher overall costs in the future, as the panels may need to be temporarily removed for roof repairs or replacement. This could also lead to potential damage to the solar panels themselves​​.

  • Can I receive any rebates or incentives for replacing my roof and installing solar at the same time?

    Yes, some states and local governments offer incentives for installing solar panels, and you may find additional rebates from manufacturers or installers for a combined roofing and solar project​​.

  • How much does it cost to replace a roof and install solar panels together?

    The combined cost of replacing a roof and installing solar panels varies but is typically around $25,000 on average. This cost can often be offset by federal tax credits and other incentives​​.

  • What should I look for in a roofing contractor when planning to install solar panels?

    Look for contractors who have experience with both roofing and solar installations. They can ensure that the roof is compatible with solar technology and handle both installations in a coordinated manner, which saves time and reduces hassle​​.

  • How long will the new roof and solar panels last?

    Most new roofs are designed to last between 20 to 50 years depending on the materials used, while solar panels typically have a lifespan of about 25 years. Coordinating their lifespans can maximize your investment and reduce the need for frequent replacements​​.

The Install Process

  • What initial assessments are conducted before installing solar panels?

    Initially, a solar consultant will evaluate your property using satellite imagery to assess the roof’s orientation, shading, and structural integrity. This helps determine the most efficient configuration for your solar panels​​.


    Apart from this both an energy efficiency assessment and structural engineering assessment of your home will be carried out. 

  • How is the solar system design customized for my home?

    Based on the initial assessment, solar engineers design a system tailored to maximize energy production. They consider factors such as roof size, angle, and your energy consumption patterns. This design includes the layout of panels and the type of panels and inverters that will be used​​.

  • What are the steps involved in obtaining permits for solar panel installation?

    National solar will handle all necessary permits. This typically involves submitting your system’s design to the local government for approval, ensuring all electrical and building codes are met​​ and ensuring a system doesn't exceed the maximum capacity allowed.

  • What happens during the actual installation of solar panels?

    Installation starts with setting up the mounting system, which secures the panels to your roof. Panels are then installed on these mounts, connected with the electrical system of your home, and linked to an inverter that converts solar power into usable electricity​​.

  • How long does it typically take to install solar panels?

    The physical installation of solar panels can take anywhere from one to three days, depending on the size and complexity of the system​​.

  • What inspections are required after the solar panels are installed?

    Post-installation, a series of inspections are conducted by local authorities to ensure the installation meets all safety and code standards. This typically includes an electrical inspection and a final building inspection​​.

  • How is the solar system connected to the electrical grid?

    Your system will be connected to the grid through your electrical panel, allowing you to draw power when needed and, depending on local policies, sell excess electricity back to the grid through net metering​​.

  • What should I expect during the final commissioning of the solar system?

    During commissioning, the installer will activate the system, ensuring all components are functioning correctly. They will also guide you through the monitoring systems that allow you to track the production and consumption of your solar power​​.

Virtual Solar Install

  • What is a virtual solar quote?

    A virtual solar quote is an estimate provided remotely by solar companies using advanced software to assess your home’s solar potential. This process does not require an in-person visit but uses details such as your address, satellite imagery, and your energy consumption data.

  • What information is needed for a virtual solar quote?

    For a virtual solar quote, you typically need to provide your full name, address, phone number, email address, and 12 months of your energy bill history. This information helps solar advisors to accurately assess your energy needs and design an appropriate solar power system.

  • Is there a cost involved in getting a virtual solar quote?

    No, obtaining a virtual solar quote is usually free. Solar companies offer these quotes at no cost to help homeowners explore their solar options without any financial commitment.

  • How accurate are virtual solar quotes?

    Virtual solar quotes are quite accurate thanks to the use of sophisticated technologies like LIDAR and 3D modeling software that analyze your roof’s dimensions and potential solar capacity. While not as precise as an in-person assessment, they are very effective for preliminary planning​​.

  • Can I trust the results of a virtual solar quote?

    Yes, you can generally trust the results of a virtual solar quote. The technology used is advanced and provides a good estimation of what you can expect in terms of solar system size, cost, and potential savings, although it's always good to follow up with an in-person inspection if possible​​.

  • What happens after I receive a virtual solar quote?

    After receiving a virtual solar quote, the next steps typically involve discussing the quote with a solar advisor who can answer any questions and modify the proposal as needed. If you decide to proceed, the company will usually schedule an in-person visit to confirm the details before installation begins​​​

  • How long does it take to get a virtual solar quote?

    The time it takes to receive a virtual solar quote can vary but is generally very quick, ranging from immediately to a few hours. The speed depends on the complexity of your home’s layout and the quality of the data available​​.

  • What are the benefits of getting a virtual solar quote?

    Virtual solar quotes are convenient, non-intrusive, and free, making them an excellent first step for homeowners considering solar. They allow you to evaluate the potential costs and benefits of solar energy without the need to schedule disruptive home visits. This process is particularly beneficial during preliminary evaluations or times when in-person visits may not be preferable​​.

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If you have any questions about our services, are interested in installing new solar panels, or require maintenance on an existing system, National Solar is here to help. Please reach out to us through our contact form, or give us a call at your convenience. We are dedicated to providing you with prompt and attentive service to address all your solar energy needs.

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